Superior SERVICE!

So, you bought your appliance... But what if you need service? 

Don't worry, we service everything we sell. 

In or out of warranty, we will service your appliance.  Our trained technicians are here to serve you as soon as possible.  Their trucks and vans are stocked with many parts for quick repairs.  You will want to invite our technicians into your home as they are honest, polite and will do a good job every time.

We are here to work with you.

Call 319-465-3997 to set-up a time for service.

Superior DELIVERY!

Don't know how you're going to get your new appliance home...

We have FREE delivery!

Our delivery team can be trusted in your home for clean, quick delivery of your new appliances.

Whether it is hooking up a washer and dryer in a basement or delivering a refrigerator and moving all of the food from the old to the new, our team takes care of it.

We are a white glove delivery service !

SUPERIOR APPLIANCE    319-465-3997

"A Commitment to Service"

We STOCK water filters for your refrigerator!

Questions and Answers... Straight from the Service Technicians

Question 1: How often should I change my water filter in my refrigerator?

A:  It is recommended to change the filter every 6 months.  Other signs are that the ice cubes become hollow, the water will

taste differently, or the water pressure will decrease.

Question 2:  My washer has an odor, what should I do?

A:  1. Use powder soap rather than liquid.

2. Do not leave clothes in washer overnight or for a long period of time.

3. Use Affresh Washer cleaner once per month.  (Available at Superior Appliance)

Question 3:  Why will my dryer beep at me, but not start when I push the start button?

A:  Your dryer door may not be closed completely. 

Push the top and bottom of the dryer door to make sure the door is closed.

Question 4:  Why is my dryer taking longer to dry than usual?

A:  You may have a problem that one of our technicians will need to service.

However, you can try these troubleshooting steps...

1.  Check the dryer lint trap, make sure it is clean.

2.  Check the dryer vent, make sure it is clear.

Question 5:  My freezer is frosting up, what can I do?

A: A common problem that causes this is the door being left open. 

You will want to watch the freezer or refrig/freezer to make sure you do not have a more serious problem.

If it does not begin to freeze again, you may need a service technician.

Question 6:  How can I stop my glasses from getting cloudy after they go through a cycle in my dishwasher?

A:  The use of a water softener will help with this problem. 

If you do not have a water softener, we carry two products that you put with your soap to soften the water.

If the problem still occurs after this action, you may need a technician.